Terms of Service

Effective: July 24, 2025

At socra Inc., also known as socra, our mission is to help people collaborate and achieve more with AI. We are dedicated to providing you with a great experience. As a company registered in Delaware, USA, we’ve crafted these Terms of Service to ensure everyone understands how to use our Website, Apps, and other Products and Services—collectively referred to as the “Services” or “Platform.”

By using our Services, you agree to these Terms. Please read them carefully. If you don’t agree with these Terms, we kindly ask that you do not use our Services.

1. Our Commitment to You

Our mission is to help people collaborate and achieve more with the power of artificial intelligence. We exist to empower you to accomplish your goals.

At socra, we prioritize your privacy and data security above all else. We do not use your content to train our AI models, nor do we allow third parties to do so. Your data belongs to you and your team alone. This core principle guides all our privacy practices and technical safeguards.

2. Your Commitment to socra and Our Community

2.1 Who Can Use socra

You can only use socra if:

• You are at least 13 years old.
• You can form a binding contract with socra, or, if you are over 13 but under the age of majority in your jurisdiction, your legal guardian has reviewed and agrees to these Terms.
• You are not barred from using the Services under all applicable laws.
• You have not been permanently suspended or removed from the Services.

2.2 Using Our Services

What You Can Do:

Subject to your compliance with these Terms, you may access and use our Services. In using our Services, you must comply with all applicable laws as well as our Community Guidelines and any other documentation, guidelines, or policies we make available to you.

What You Cannot Do:

When using our Services, you agree not to:

• Use our Services for any illegal activity or in violation of our Community Guidelines.
• Generate or disseminate content that is defamatory, inappropriate, obscene, harassing, abusive, threatening, or that promotes hate speech, discrimination, violence, or illegal activities, as further defined in our Community Guidelines.
• Collect data from the Services systematically without our written permission.
• Violate intellectual property rights of any third party.
• Share content you don’t own or have rights to share.
• Send spam, unsolicited promotional materials, or engage in any form of unauthorized commercial communication.
• Break any laws or regulations using our Services.
• Use automated systems like bots, scripts, or crawlers to interact with the Services without express written permission.
• Bypass, circumvent, or attempt to disable any security measures, access controls, or usage limitations designed to restrict access to the Services.
• Upload, transmit, or distribute viruses, malware, or any other malicious code.
• Impair, disrupt, or interfere with the proper functioning of our Services or servers.
• Engage in fraud, abuse of any payment system, or any deceptive practices.
• Misuse our support Services or submit false abuse reports.
• Attempt to reverse engineer, decompile, discover the underlying components of our models, algorithms, and systems, or extract prompts or model weights.
• Use our Services to create competitive products or use the output of our Services to train competing AI models.

3. Content

3.1 Your Content

We value the content you provide. “Content” includes both your “Input” (information you provide) and “Output” (responses generated by AI systems). Input and Output are collectively referred to as “Content.” To enable us to operate the Platform, you grant socra a limited, worldwide, non-exclusive, royalty-free license to use, reproduce, modify, display, and distribute your Content solely for the purpose of operating, providing, securing, and delivering the Services to you and your authorized users. This license does not grant us the right to use your Content for training our AI models or any other AI systems.

3.2 Content Ownership

You Own Your Content. You retain full ownership rights to all your Content, including both your Input and Output generated through our Services. This ownership includes all intellectual property rights in your Content. socra does not claim ownership of any Content you create, generate, or provide through the Services.

You Are Responsible for Your Content. You are responsible for all Content you provide, including ensuring that it does not violate any applicable law, these Terms, or the rights of third parties. This responsibility extends to both your Input and any Output you generate through our Services.

3.3 Accuracy and Output Limitations

No Guarantee of Accuracy. While we strive for accuracy, we cannot and do not guarantee the correctness, completeness, reliability, or accuracy of any Output generated through our Services. Our Output may be incomplete, incorrect, misleading, or offensive.

Not Professional Advice. Our Output is not intended to be and should not be relied upon as factual information or as a substitute for professional advice, including but not limited to medical, legal, financial, or other professional services. You should not make decisions based solely on our Output without consulting qualified professionals.

No Endorsement. Any Output that may be offensive, inappropriate, or objectionable does not reflect our views, opinions, or endorsements. The generation of such content does not indicate our approval or agreement with the content.

Your Responsibility to Evaluate. You are solely responsible for evaluating all Output for accuracy, appropriateness, and suitability for your intended use. You must independently verify any information before relying on it for any purpose.

Prohibited High-Risk Uses. You may not use our Output for any purpose that could have a material or legal impact on a person. This includes, but is not limited to, making decisions about employment, credit, housing, education, healthcare, legal matters, criminal justice, immigration, insurance, government benefits, or any other decisions that affect a person’s rights, opportunities, safety, or well-being. Our Output is not designed or intended for such high-stakes applications.

Similarity of Output. Similar inputs may lead to similar outputs. This is a natural result of how AI processes information and does not indicate any error or malfunction.

3.4 Our Use of Content

We may use Content to provide, maintain, develop, and improve our Services, comply with applicable law, enforce our terms and policies, and keep our Services safe.

We may analyze anonymized, aggregated patterns in Content usage to identify system bugs, optimize performance, enhance user experience, and improve the functionality and reliability of our Services. Such analysis involves data that has been de-identified and aggregated in a manner that prevents identification of individual users or specific Content.

We will not use your Content to train our AI models or any other AI systems, nor will we allow third parties to do so. This prohibition applies to all forms of machine learning training, including but not limited to fine-tuning, transfer learning, or any other process that would incorporate your Content into the parameters or knowledge base of an AI system.

3.5 Third-Party Mentions and Affiliations

It’s important to note that if socra mentions or suggests third parties in its output, it does not imply any affiliation or endorsement by socra. The recommendations, resources, or references provided are based on socra’s analysis of the input and are intended to offer helpful information to users. However, socra does not have control over the content or actions of these third parties. Users are encouraged to independently evaluate and verify the credibility, reliability, and suitability of any third-party entities or Services mentioned by socra. socra assumes no responsibility for the actions, products, or Services of these third parties.

3.6 Shared Workspace Content Management

When you join a shared workspace owned by another user or organization, you acknowledge that the administrators and owners of that workspace will have the ability to manage your Content within that specific workspace. This includes the ability to view, modify, delete, or restrict access to Content you create or contribute within the shared workspace. The workspace owner and admins may also remove you from the workspace at any time, which may result in loss of access to Content within that space. Your personal account and Content in your individual workspace remain under your control.

4. User Registration

You must provide accurate and complete information to register for an account to use our Services. You may not share your account credentials or make your account available to anyone else and are responsible for all activities that occur under your account.

You are responsible for maintaining the confidentiality of your password and for all activities under your account. We reserve the right to modify, remove, or change any username at our discretion and without notice. We do not allow users to claim usernames from inactive accounts.

5. Subscription

Certain features and Services offered on socra require a subscription, and by subscribing to these Services, you agree to comply with the specific Payment Terms, which outline terms related to subscriptions, billing, socra tokens, and payment obligations. By accepting these Terms, you acknowledge reading and agreeing to the Payment Terms.

6. Intellectual Property Rights

The Services and all related content (source code, databases, functionality, software, website designs, etc.) are our property or licensed to us and protected by copyright and trademark laws. You are granted a limited license to use the Services and download or print portions of the content for personal, non-commercial use. We reserve all rights not expressly granted.

7. User-Generated Contributions

Our Services may allow you to post content in public areas, such as public Spaces, community forums, public Socras, public Journeys, reviews, or other publicly accessible areas (“Contributions”). These Contributions are distinct from the private “Content” (your Inputs and Outputs) defined in Section 3. Contributions made public may be viewable by others and treated as non-confidential.

All public content and interactions on socra must comply with our Community Guidelines, which specifically govern behavior in public spaces where content is shared with or visible to other users. By contributing, you represent and warrant that:

• You own the content or have the necessary rights and permissions.
• Your contributions are not false, misleading, or harmful.
• Your contributions do not violate or link to material that violates any provision of these Terms, our Community Guidelines, or any applicable law or regulation.

Any use of the Services in violation of the foregoing violates these Terms and may result in, among other things, termination or suspension.

8. Contribution License

By posting contributions, you grant us an unrestricted, non-exclusive, royalty-free license to use, copy, reproduce, publish, and distribute your contributions for any purpose. You retain ownership but waive all moral rights.

9. Mobile Application License

9.1 Use License

If you access the Services via a mobile application, you are granted a revocable, non-exclusive, non-transferable license to use the application on devices you own or control. You shall not:

• Decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the application.
• Make any modification or derivative work from the application.
• Violate any applicable laws in connection with your use of the application.
• Remove or obscure any proprietary notice.
• Use the application for commercial purposes not intended by us.
• Make the application available over a network for multiple users.
• Use the application to send automated queries or unsolicited emails.
• Use our Services to create competitive products.

9.2 Apple and Android Devices

The following terms apply when you use a mobile application obtained from the Apple Store or Google Play:

• The license is limited to a non-transferable license to use the application on devices using Apple iOS or Android operating systems.
• We are responsible for maintenance and support as specified in the terms.
• In case of any warranty failures, you may notify the App Distributor for a refund.
• You represent that you are not in a restricted country or on a restricted list.
• You must comply with third-party terms when using the application.
• App Distributors are third-party beneficiaries of these terms.

10. Third-Party Accounts

You may link your socra account with online accounts from third-party service providers. By linking your account, you agree that we may:

• Access and store content from your Third-Party Account.
• Submit and receive additional information to and from your Third-Party Account.
• Display personally identifiable information from your Third-Party Accounts on socra.

11. Third-Party Service and API Providers

We may share your information with third-party service and API providers who perform Services on our behalf, such as payment processors, cloud infrastructure providers, analytics services, and other essential service providers. These providers are contractually obligated to handle your personal information in accordance with applicable privacy laws and regulations.

We require these third-party providers to adhere to confidentiality and data protection obligations consistent with these Terms and our Privacy Policy, including the contractual prohibition of using your Content to train their own AI models or any other AI systems. Please note that some third parties may retain your data for up to 30 days before deleting it.

For detailed information about how we collect, use, share, and protect your personal information, including our practices with third-party providers, please review our comprehensive Privacy Policy. We encourage you to read our Privacy Policy to better understand our data handling practices and your rights regarding your personal information.

13. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

14. Account Termination

We may suspend or terminate your account at any time for any reason. If we do, you cannot create a new account under the same or a different name without our permission.

15. Copyright Violation, Trademark Violation, and the DMCA

We respect intellectual property and respond to notices of alleged infringement.

If you believe that anything on our Services infringes a copyright or a trademark that you own or control, you may notify us (a “Notification”) by contacting our designated copyright agent according to our socra DMCA Policy.

Please be advised that pursuant to federal law, you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Services infringes your copyright, you should consider first contacting an attorney.

16. Electronic Communications, Transactions, and Signatures

Using our Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all Terms provided electronically satisfy any legal requirement for written communication.

17. Service Modifications, Interruptions, and Updates

We reserve the absolute right, at our sole discretion and without notice, to modify, suspend, discontinue, or completely change any aspect of our Services, including but not limited to: features, functionality, user interfaces, APIs, pricing models, service offerings, business model, or the entire nature of our business. We may add, remove, or alter any features or Services at any time. We may completely pivot our business direction, change our core offerings, or cease providing current Services entirely.

We have no obligation to provide updates, maintenance, support, or continued availability of any current features or Services. We may terminate or modify any aspect of the Services for any reason or no reason, including business, technical, legal, or strategic considerations.

We cannot and do not guarantee that our Services will be available at all times. Our Services may experience interruptions, downtime, maintenance periods, or complete discontinuation without advance notice. You acknowledge that your access to and use of the Services is at your own risk and subject to our complete discretion regarding service availability and functionality.

18. Third-Party Website and Content

The Services may contain links to third-party websites and content. We are not responsible for any third-party websites or content accessed through our Services. Review the applicable terms and policies of any third-party websites you visit.

19. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL INCLUDED CONTENT ARE PROVIDED WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. SOCRA DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF THE COURSE OF DEALING OR USAGE OF TRADE. SOCRA DISCLAIMS ANY AND ALL LIABILITY RELATED TO YOUR ACCESS OR USE OF THE SERVICES OR ANY RELATED CONTENT. SOCRA’S SERVICES AND ITS COMPONENTS ARE OFFERED FOR INFORMATIONAL PURPOSES ONLY; SOCRA SHALL NOT BE RESPONSIBLE OR LIABLE FOR THE ACCURACY, USEFULNESS, OR AVAILABILITY OF ANY INFORMATION TRANSMITTED OR MADE AVAILABLE VIA THE SERVICES, AND SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY ERROR OR OMISSIONS IN THAT INFORMATION. YOU ACKNOWLEDGE AND AGREE THAT ANY ACCESS TO OR USE OF THE SERVICES OR SUCH CONTENT IS AT YOUR OWN RISK.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SERVICES, AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY SERVICE PROVIDER.

20. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOCRA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR AGGREGATE LIABILITY SHALL NOT EXCEED FIVE HUNDRED U.S. DOLLARS ($500) OR THE TOTAL AMOUNT OF FEES RECEIVED FROM YOU FOR PAID SERVICES DURING THE PAST SIX MONTHS, WHICHEVER IS GREATER.

YOU AGREE THAT ANY CAUSE OF ACTION RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION(S) IS PERMANENTLY BARRED.

21. Arbitration and Governing Law

Governing Law: These Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

Arbitration: For any dispute with socra, you agree to first contact us at team@socra.com and attempt to resolve the dispute with us informally. In the unlikely event that socra has not been able to resolve a dispute it has with you sixty (60) days after your attempt to do so informally, we each agree to resolve any claim, dispute, or controversy (excluding any socra claims for injunctive or other equitable relief) arising out of or in connection with or relating to these Terms, or the breach or alleged breach thereof (collectively, “Claims”), by binding arbitration by the American Arbitration Association (“AAA”) under the Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes then in effect for the AAA, except as provided herein. The arbitration will be conducted in Delaware unless you and socra agree otherwise. Each party will be responsible for paying any AAA filing, administrative, and arbitrator fees in accordance with AAA rules. The award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys’ fees, and reasonable costs for expert and other witnesses, and any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this Section shall prevent either party from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of that party’s data security, Intellectual Property Rights, or other proprietary rights. All claims must be brought in the parties’ individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, and, unless we agree otherwise, the arbitration may not consolidate more than one person’s claims. You agree that, by entering into these Terms, you and socra are each waiving the right to a trial by jury or to participate in a class action.

22. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorney’s fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Terms of Service; (4) any breach of your representations and warranties set forth in these Terms of Service; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

23. Submissions

Any feedback or suggestions you provide are non-confidential and become our sole property. We can use and disseminate these submissions without acknowledgment or compensation.

24. Services Management

We reserve the right, but not the obligation, to monitor and manage the Services to protect our rights and property and ensure proper functioning.

25. Waiver and Severability

No waiver by socra of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Our failure to assert any right or provision under these Terms does not constitute a waiver of such right or provision.

If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall remain in full force and effect and shall not be affected or impaired thereby.

26. California Residents

California residents have additional consumer protection rights. Under California Civil Code § 1789.3, if you have a complaint about our Services, you may contact the California Department of Consumer Affairs’ Complaint Assistance Unit at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.

27. Other Terms and Policies That May Apply to You

Privacy Policy:
How we collect, use, and protect your personal information.

Cookie Policy:
Our use of cookies and tracking technologies.

Community Guidelines:
Guidelines for community interaction.

EULA:
End User License Agreement for socra software.

Payment Terms:
Terms and conditions for payments and subscriptions.

Platform Terms:
Terms specific to using the socra platform and services.

DMCA Policy:
Our policy for handling copyright infringement claims.

Testing Terms:
Terms and conditions for beta testers.